Frequently Asked Questions

Get your frequently asked questions answered here

Snap Repairs

We specialize in repairing washing machines, dryers, dishwashers, and fridges from all major brands.

We service a wide range of brands including, but not limited to, Fisher & Paykel, Haier, Asko, Samsung, LG and more.

Our technicians are fully insured and highly trained to handle all types of appliance repairs.

We proudly serve Shellharbour, Wollongong, Illawarra, and Shoalhaven regions

We strive to schedule repair appointments as soon as possible, often within 24-48 hours of your request.

Yes, we provide a warranty on all our repairs to ensure your peace of mind and satisfaction. 12 months on labour  & 3 months on parts.

Absolutely! Our technicians will provide a detailed quote after diagnosing the issue and before starting any repair work.

Please ensure the appliance is accessible and any necessary information about the issue is ready for our technician.

Yes, we use genuine parts to ensure the best performance and longevity of your appliances.

You can book a repair appointment by calling us at (02) 42882824, filling out our online form, or using our "Book a Repair Now" button on the website.

Dishwasher

Common causes include clogged spray arms, a faulty pump, or blocked filters.

Check for a clogged drain hose, underneath sink s-bend or filter. If the issue persists, it might be a problem with the pump

Strange noises can result from the spray arms hitting plates or a component could be faulty.

Regularly clean the filter, run a cycle with vinegar, and leave the door slightly open after use to allow it to dry.

Leaks can be caused by a worn door seal, a faulty water inlet valve, or a cracked hoses.

Dryer

This could be due to a faulty heating element, thermostat, or thermal fuse.

Check for a clogged lint filter or vent. If the problem continues, there may be an issue with the heating element or airflow.

Loud noises can be caused by worn drum rollers, bearings, or a damaged belt.

This issue can be caused by overheating due to a clogged vent, a faulty thermostat, or a malfunctioning motor. It's important to have a technician inspect and resolve the problem to prevent further damage.

Clean the lint filter after every use and the vent every 6-12 months to prevent fire hazards and maintain efficiency

Fridge

Common reasons include a malfunctioning thermostat, blocked vents, dirty condenser coils, or issues with the compressor.

Check the drain pan, defrost drain, and water filter for any blockages or damage. If the issue persists, contact us for a professional diagnosis.

Unusual noises can be caused by a ice buildup, faulty fan, compressor, or loose components. It's best to have a technician inspect it.

Condenser coils should be cleaned every 6-12 months to maintain optimal performance.

Yes, we can replace the door seal to ensure your fridge maintains the correct temperature.

Washer

This could be due to a clogged drain hose, filter, or pump issues. We can help diagnose and fix the problem.

Excessive vibration can be caused by an unbalanced load, uneven flooring, or worn shock absorbers.

Possible reasons include a broken drive belt, not draining, lid/door switch, or motor issues.

Regularly clean the drum and door seal, use the right amount of detergent, and leave the door open after use to allow it to dry.

Yes, we repair both front-load and top-load washing machines from all major brands.

Any Further Questions?
Leave us your details and we will be in contact
Phone:

(02) 4288 2824

Open Hours:

Mon-Fri: 9am - 5pm

Shopping Cart