Every repair we do is backed by a 12-month warranty on our labour and a 3-month warranty on parts. If the same fault comes back within that window, we return and put it right at no charge.
No local repairer advertises a guarantee at all. We do, because we’d rather diagnose the fault properly the first time than come back for free.
What’s covered
- The same fault on the same appliance
- Our workmanship
- Parts we supplied, within their warranty period
What isn’t
- A different fault that develops later
- Damage from misuse or a subsequent installation
- An appliance you were advised not to repair
- Parts you supplied yourself
How to claim
Call (02) 4288 2824 with your invoice number.
Wondering what a repair costs in the first place? See our pricing — the diagnostic, the four repair tiers and a worked example.