Dryer repairs you can trust
A dryer that runs but won't dry, takes forever, or trips the power is almost always fixable, and usually cheaper than people expect. We repair vented, condenser and heat-pump dryers from every major brand, and we'll also check it's venting and running safely before we leave.
Common dryer faults we fix
- Runs but no heat — Usually not a broken part at all. A blocked filter or clogged condenser stops the airflow and trips the heater's thermostat. We clear the blockages and reset it; a genuinely failed element is rare. If one is needed, we quote it first.
- Takes too long to dry — Blocked lint filters and vents, a worn heater element, or a tired heat-pump system reducing efficiency.
- Drum won't turn — A snapped drive belt, seized idler pulley or failed motor. Belts are a common, quick fix.
- Overheating or tripping power — Rare, and usually safe. Typically the fan has stopped, so the heater stays on and trips the safety thermostat, which is exactly what that safety is there to do. We find why the fan stopped and fix it.
- Noisy or squealing — Worn drum rollers, bearings or belt tensioner. We replace the worn parts so it runs quietly again.
What to expect from a dryer repair
How we diagnose it
A dryer that runs but will not dry is nearly always a heating or airflow fault. We test the element, thermostats and thermal cut-outs, check the vent and lint path for restriction, and on heat-pump models check the condenser and sensors. Overheating faults we treat as a safety priority.
On the day
We can usually fix the fault on-site with the common parts we carry; where a part like a heating element needs matching to your model, we quote it first and book a quick return once it arrives. We also make sure it is venting and running safely before we leave, since a blocked airflow path is both a performance and a fire-safety issue.
Repair or replace?
Heating and belt or roller repairs are cost-effective on most dryers. On an older heat-pump model with a failing sealed system we will weigh it up with you, but the majority of dryer faults are well worth fixing.
Not sure your dryer is worth fixing? Read our guide to repairing vs replacing an appliance — and wherever you are, from Wollongong to Shellharbour and Kiama, we come to you.
From the workshop
Most dryer faults aren't a broken part, they're maintenance. A blocked filter or a clogged condenser stops the air moving, and without airflow a dryer simply won't dry. A genuine part failure is pretty rare, so the first thing I check is airflow: filters clear, condenser or heat exchanger clear.
Vented, condenser and heat-pump dryers all work differently. A vented dryer is simple, an element and a fan. A condenser draws the moisture out with heat. A heat-pump dryer is the most efficient by far, but it's the slowest, and if the heat pump itself fails it gets expensive. For pure drying performance I still lean toward vented and condenser dryers.
On heaters: vented dryers always have one; condenser and heat-pump dryers sometimes have an auxiliary heater. I don't carry heaters on the van, mainly because they rarely fail. A lot of 'no heat' calls come good in a single visit just by resetting the thermostat and clearing the blockages that tripped it. And lint is the big one, clean the filter every cycle and the condenser every few cycles. It builds up fast, and it's behind most of the faults I'm called out for.
One customer thought their dryer was possessed. It kept leaving little black marks on the clothes. No curse: the rollers had failed. Replaced them, cleaned out the inside, and they were back in action the same visit. With a big family they couldn't be without it.
— Tyson, on the tools
Frequently asked questions
Why does my dryer run but not dry the clothes?
Almost always a heating fault, an element or thermostat, or restricted airflow from a blocked vent. Both are common, repairable faults.
Do you repair heat-pump dryers?
Yes, we service vented, condenser and heat-pump dryers, including the newer energy-efficient models from Bosch, Fisher and Paykel and Electrolux.
Is a squealing dryer safe to keep using?
Best not to. A squeal usually means worn rollers or bearings that can worsen, so it's worth booking before it seizes.
How much does a dryer repair cost?
Our call-out fee is $100 for jobs close in across the Illawarra, or $150 for further out, and it covers travel and inspecting your dryer. If we can fix it on the spot without parts, there's a flat $50 labour fee per machine. If parts are needed we quote you first, and that $50 is credited toward the total repair — no overtime or after-hours surcharges.
How long does a dryer repair take?
Most dryer repairs are done in a single visit — we can usually diagnose and fix the fault on-site. If your model needs a specific part we don't carry, we quote it first, then order it in and book a short return.
Do you keep dryer heating elements on hand?
No, and honestly they rarely fail. Vented dryers always have a heater; condenser and heat-pump dryers sometimes have an auxiliary one. Most 'no heat' faults are actually a tripped thermostat from a blockage, which we reset and clear on the spot. If a heater genuinely needs replacing, we quote it and order it in.
How do I keep my dryer working well?
Clean the lint filter every cycle, and the condenser or heat exchanger every few cycles. Lint builds up fast, and poor airflow is behind most dryer faults, so a well-maintained dryer rarely gives trouble.